Air New Zealand Cabin Crew

 

Cabin Crew

Air New Zealand Cabin Crew are renowned for their outstanding customer service. As part of our highly regarded team, you’ll be responsible for the welfare, comfort, enjoyment and safety of all our customers from the minute they step onboard until they reach their destination.

Types of roles

If you love working with people and you’re willing to go the extra mile to make every customer journey a great experience, then Air New Zealand might have the perfect career opportunity for you.

There are a variety of roles available in our short haul or long haul teams, whether you’re just starting out or already have extensive cabin crew experience. Once you join Air New Zealand, other career opportunities will be available, giving you more opportunity to progress. 

Cabin Crew Manager

The Cabin Crew Manager is responsible for a team of approximately 100 direct reports, including flight attendants and onboard leaders. You will also be business partnering with stakeholders on all business changes and initiatives.  This is an exceptional opportunity to grow your leadership capability in a complex operations environment.   

Qualifications and experience

Becoming a Flight Attendant is an enjoyable experience. You must be a people person with great enthusiasm and passion for flying as well the innate ability to smile and welcome your passengers on a daily basis. You will be trained to become the best you can be, however to apply you should already have some core skills.

Minimum 18 months customer facing experience

If you’re starting out as a Flight Attendant, you’ll need proven experience in a customer-facing role working in restaurants, hotels, hospitality, retail or other positions with a customer focus.

Team Player

Pulling together as a team is vital for providing excellent customer service and on the rare occasion when there is an emergency working as a team will ensure the best outcome for the situation.

A sense of pride

Delivering our unique brand of Kiwi hospitality, you’ll take great pride and passion in representing New Zealand whether it’s on a domestic flight or a long haul journey.

Physically fit

You will need to be able to swim 50 metres under two minutes and be able to tread water for one minute unaided.

Strong problem solving skills

Wearing a warm smile while keeping a cool head at all times is a vital part of this job. If there’s an emergency, passengers will rely on you to provide advice and instructions. You’ll be called on to help people who may require assistance such as the elderly, people with disabilities, children, infants and passengers who become unwell during the flight.

Khushi Kumari 

HR 

Flying-crew.com