Ground Operations Agent Company: Etihad Airways Location: Abu Dhabi International Airport, UAE Job Type: Full-Time | Shift-Based | Entry-Level

   Embrace the Opportunity

 

✈️Step Into Your Next Role: Ground Operations Agent

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Company: Etihad Airways
Location: Abu Dhabi International Airport, UAE
Job Type: Full-Time | Shift-Based | Entry-Level

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🔍 Job Summary:

As a Ground Operations Agent at Etihad Airways, you will play a critical role in ensuring smooth, safe, and efficient ground handling services at Abu Dhabi International Airport. This includes supporting ramp activities, coordinating with multiple airport departments, and delivering excellent on-ground passenger support.

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🛠️ Key Responsibilities:

• Coordinate aircraft turnaround operations including boarding, baggage handling, and cabin readiness
  
  

• Monitor arrival and departure schedules to ensure on-time performance (OTP)
  
  

• Liaise with baggage, ramp, and catering teams for seamless service
  
  

• Assist with passenger movement at gates, boarding bridges, and transfer counters
  
  

• Maintain compliance with airport safety and security regulations
  
  

• Report flight disruptions or irregularities to the Ground Duty Manager
  
  

• Ensure passenger satisfaction through timely communication and assistance

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✅ Eligibility Criteria:

• Minimum Qualification: High School Diploma / Graduate
  
  

• Age: 20+ years
  
  

• Excellent English communication skills (Arabic or additional languages a plus)
  
  

• Willingness to work in shifts, weekends, and holidays
  
  

• Physically fit for ramp-related tasks
  
  

• No prior airport ID or airline experience required

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🌟 Preferred Skills:

• Knowledge of airport ground operations or IATA terms
  
  

• Strong coordination and teamwork abilities
  
  

• Conflict resolution and passenger-handling skills
  
  

• Attention to detail and operational safety
  
  

• Basic understanding of airline operations systems

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    Tanasha Tadvi

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