Cabin Crew Thomas Cook Airlines

 Thomas Cook Airlines 
 
Location: United Kingdom, GB
Company: Thomas Cook
Nothing changes faster than the travel industry. At Thomas Cook we have to react quickly to changing customer needs as well as environmental, social, technological and political forces.                                                  
Putting the Customer at the Heart of everything we do is our philosophy and ensures that we are all working with the same vision in mind.
Job Title: Cabin Crew

Location: Birmingham

Salary Range: £ Competitive, plus a flying allowance and sales commission
Contract: Fixed Term (6/7 months)

Overview of Main Responsibilities and Duties (Purpose of job):

Cabin Crew are the face and personality of our business and so play a vital part in establishing how we're seen by the millions of people Thomas Cook Airlines flies around the world every year.

You'll have a high level of personal presentation, with excellent communication skills and boundless energy and enthusiasm. You'll be flexible, attentive to customer needs, a great team player with a passion for sales and reaching targets, prepared to work hard, and of course you'll have a great personality.

Our flights depart around the clock, seven days a week. For example, you could be required to check in for your flight at 3am one morning and then at 11pm the following evening.

In return for your hard work and dedication Thomas Cook Airlines offer the following package
  • competitive salary
  • an hourly flying allowance
  • training course
  • excellent sales commission on all goods sold on board
  • discounted travel and last minute deals
  • a stylish uniform
  • car parking

Training

Safety on board is your absolute priority and on joining, you'll benefit from one of the best training programmes in the industry and what’s more – you will be paid for the training period. The initial course, which is designed to provide you with all of the knowledge and skills required to enable you to deliver the highest standards of safety and customer care, lasts between four and five weeks and will normally be held at your home base.

The course demands a high level of commitment and you should keep your evenings free as homework forms an integral part of your training. With exams in all subjects throughout the course, be prepared to study hard!

Once you've passed your initial training, your first flight will be as an 'extra' crew member, assisting the working team on board before you become a full member of the cabin crew team yourself, and your performance will then be regularly assessed during the course of your employment with us.

Our minimum requirements
  • must be aged 18 or over
  • Must be between 5’2” (1.58m) and 6’3” height without shoes
  • Physically fit and able to pass a medical examination (please see below)
  • Must fit into the crew seat harness without modification
  • Confident swimmer, able to swim 25 metres unaided
  • A minimum of 6 months customer service experience
  • Must be able to live and work in the UK without restriction
  • Holder of a full UK/EEA passport that permits unrestricted travel worldwide
  • Reasonable mathematic skills and strong English skills both verbal and written
  • You must be able to provide a continuous satisfactory 5 year referencing history without gaps both from UK and if required, overseas referees along with a clear Criminal Record Check  (please see below for further information regarding references and CRCs)
  • You must be fully flexible – we operate flights 24 hours a day, 365 days a year, and you must be willing to work on any day of the year or at any time of day and be willing to accept roster changes at short notice
  • You must live within 90 minutes travelling distance of your place of work
  • Have no visible tattoos or piercings that cannot be covered discreetly (we do provide long sleeved blouses and shirts)
  • If you have been or are Cabin Crew with an European airline you will be required to provide us with your Attestation of Initial Training (please see below for more information)



Ingela Kidwai ( MPA)
HR Intern
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