PASSING THE EXAMS
When applying for a cabin crew position, there are a few tests that you have to take for the airline to determine if you are fit for the job.
English Fluency Tests
One of the minimum requirements when applying for the cabin crew position is fluency in English; however, fluency is often considered a grey area.
This is a sample English fluency test. There are 40 questions.
· This test is not timed but you should work quickly and accurately.
· There is always one correct answer.
· Select only one option for each question.
· If you are unsure of the answer, select an option that seems right to you.
Here is a more practical definition of what should be considered fluent in English is not your first language:
-you can understand most of what it is communicated to you at a reasonable speed by a non-native English speaker
-you can express your opinions, thoughts, and feelings in simple sentences
-you can answer questions in a correct way
-most of the people listening to you can understand what you are saying
-you can read and understand most of the articles on this website
-you can summarise a movie you watched in English
-you can write and read correctly (perfect shouldn’t stand in your way of achieving good enough)
-you can express your opinions, thoughts, and feelings in simple sentences
-you can answer questions in a correct way
-most of the people listening to you can understand what you are saying
-you can read and understand most of the articles on this website
-you can summarise a movie you watched in English
-you can write and read correctly (perfect shouldn’t stand in your way of achieving good enough)
1. 80-20 Rule
Approach language learning with intelligence. When it comes to vocabulary, 80% of the communication is carried out with 20% of the words. Focus on learning the 20% that matters.
2. Practice
The more you use a language, the better you become at it. Here are some ways you can do it every day:
-Sing. Listen to your favourite song, try to understand all the lyrics. Research online if there are any words you don’t understand.
-Watch lots of movies. Follow them without English subtitles. If they are not available on your local TV network, look online and remove the subtitles.
-Read articles or books on topics that interest you.
-Write your thoughts on how the day went, how you feel about certain events or just summarizing an interesting article.
-Speak to native speakers or other people who have more skills than you. Practice with a friend by texting only in English or having daily chats about your day.
-Sing. Listen to your favourite song, try to understand all the lyrics. Research online if there are any words you don’t understand.
-Watch lots of movies. Follow them without English subtitles. If they are not available on your local TV network, look online and remove the subtitles.
-Read articles or books on topics that interest you.
-Write your thoughts on how the day went, how you feel about certain events or just summarizing an interesting article.
-Speak to native speakers or other people who have more skills than you. Practice with a friend by texting only in English or having daily chats about your day.
3. Strive to become better
This should be a life principle we apply in all areas not only language improvement.
There are numerous free online tests that you can try, as well as books; the question is how much will you dedicate yourself to break the language barrier?
Success comes from determination.
There are numerous free online tests that you can try, as well as books; the question is how much will you dedicate yourself to break the language barrier?
Success comes from determination.
4. Research
Researching for the structure of the exam brings you one step closer to being fully prepared. Will there be essays? Multiple-choice grammar? The list could be endless. Also, research on the type of questions that are likely to be asked. Avoid being caught off guard. Try to cover as many subjects as possible. Confidence is key, and confidence comes in large part from being familiar with something.
5. Read Instructions Carefully
During the exam, emotions will flood in. We all get butterflies in our stomach when taking a test.
Getting excited just by having the paper in front of you might result in rushing and not reading the instructions or not checking your answers.
An example for this is circling the correct answer instead of marking it with an X, as per the instructions you receive. Paying attention is a critical aspect that the assessors are appreciating. Also, commit to double-check on all of your answers before submitting the papers to the recruiter.
Getting excited just by having the paper in front of you might result in rushing and not reading the instructions or not checking your answers.
An example for this is circling the correct answer instead of marking it with an X, as per the instructions you receive. Paying attention is a critical aspect that the assessors are appreciating. Also, commit to double-check on all of your answers before submitting the papers to the recruiter.
6. Keep It Simple
When taking the test, especially when you get to the essay part, remind yourself that you are not expected to use complicated words. A simple, clean essay that is easy to read and has an original approach is sufficient.
If you have some sophisticated phrases or words up your sleeve, use them. However, that shouldn’t be your goal.
If you have some sophisticated phrases or words up your sleeve, use them. However, that shouldn’t be your goal.
7. Focus on the Questions Asked
To give a proper answer, you must first understand the meaning of the question. Take a few seconds to think about the question, by using phrases from the question like “If I were to be put in such a situation …” and use that time to come up with an answer. It may sound scary or complicated but after a little practice will be your second nature.
8. Plan Your Answers
Before writing down or answering the question, it is good to have a clear plan of what you are about to write rather than just jotting down answers without a direction.
9. Map Out Your Time
Tests are time sensitive, so make sure you plan your time by quickly scanning all the questions. Have a wristwatch with you so you can keep track of time without asking or searching anxiously for a wall clock. If you can’t find the answer to a specific question, go for the next one but make sure to come back to it as soon as you finish.
When you practice at home, try to set a precise amount of time to get used with the pressure and adjust to the limit imposed.
When you practice at home, try to set a precise amount of time to get used with the pressure and adjust to the limit imposed.
10. Relax!
This is one of the most important tips, and you should apply it to all the stages. Take a big breath of air before entering the building or the room, have a mantra to repeat to yourself, or anything else that helps you calm down and perform well.
Try to rest before the assessment, sleep, meditate, and don’t skip any meals. All these things should help you focus during the English Test and the entire day of the interview.
If you tend to put a lot of pressure on yourself, remember that it’s just a test that establishes your command of English, not your entire worth as a human being.
If you tend to put a lot of pressure on yourself, remember that it’s just a test that establishes your command of English, not your entire worth as a human being.
Reading and Memory Test
How good is your memory? And for that matter, how good are you at paying attention? That’s what this test is all about – making sure you can take in valuable information and then be able to recall it when needed. This is vital, not only for getting through the tough Cabin Crew training course but also for dealing with incidents on board an aircraft.
Reading and memory test is barrel like life examples that are used at a number of international premium airlines:
This is a sample reading and memory test.
· You will have 3 minutes to read, understand and memorise a passage of text.
· After 3 minutes the test will automatically start.
· You will then have 5 minutes to answer 12 questions about the text.
· Work quickly but accurately to answer all the questions within the set time.
· If you are unsure of the answer, select an option that seems right to you.
Verbal Reasoning Test
This is an incredibly popular test and is used to see whether you can cope under pressure. With only a short amp of time, you need to work quickly but accurately – making sure you’ve got the right information to answer the question correctly.
Nearly every airline which uses an online Cabin Crew assessment will incorporate this type of test in to their recruitment process:
This test checks your ability to understand, analyse and evaluate data from written information.
In this test, you will be presented with statements that need to be evaluated individually. Your task is to evaluate the truthfulness of the individual statements based only on the information in the brief (that is the different data sheets). First, read the statement then select and look at the data sheet needed to evaluate that statement.
Then, evaluate the statement. Select TRUE if the statement is absolutely true given the information contained in the brief. Select FALSE if the statement is absolutely untrue given the information contained in the brief. Select CANNOT SAY if you cannot say, without further information, if the statement is true or false based on the information contained in the brief.
Please Note:
- The test includes 23 tasks. You will be given 10-minutes to complete these 23 tasks. Most people cannot complete all 23 tasks in 10-minutes.
- The test cannot be interrupted once you have started it.
- The test requires you to work quickly and accurately.
- The information on the data sheets will not change during the test.
- Each statement relates to only one data sheet.
- The test will end automatically after 10-minutes. You can stop the test before this if you have answered all questions.
- The time will start to count automatically when the first task ape arson the screen.
Of course, some airlines are making the recruitment process even harder, with on-demand video interviews to pass as well.
What Happens in an On-Demand Video Interview?
An on-demand video interview is very different – here’s what happens:
You’ll receive an email that invites you to take part in the video interview. A link within the email will take you to a specially hosted website that will guide you through the process.
- You’ll be expected to answer 4-5 questions.
- A question will be presented one at a time.
- Once the question appears on the screen, you’ll be given about 30 seconds to prepare your answer.
- After the preparation time has finished, the video will automatically start recording.
- You’ll then have about 2 minutes to record your answer.
- Once you’ve started, there’s no way to stop the process or re-record an answer.
Some video interviews are just made up of video answers. Some might also have multiple choice or essay style questions included as well. The whole interview will normally be complete in just 10-15 minutes.
Yashashree Bhorkar (MBA)
Aviation HR Intern
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