Once you have been recruited by an airline to work as a cabin crew member you will have to complete a mandatory 4-6-week training course which is governed by the Civil Aviation Authority and the European Joint Aviation Authorities. This training course is called SEP (Safety & Emergency Procedures) the SEP training is paid for by the airline plus you will also get your first month’s basic wages.
During this time, you will be trained on:
· Aircraft Evacuation
· Ditching (landing on water)
· Fire Fighting
· Passenger Management
· Security Related Issues
· Extraordinary Situations
· First Aid
Some of this training is conducted within different simulators to practice the drills and procedures needed to deal with different types of emergencies.
Because this training is extremely expensive it is only offered to people recruited as cabin crew, however there is an airline recognised online training course available which would give you an excellent insight into what you can expect.
Once you have successfully completed the SEP training you will then be put on a probationary period from 3 to 6 months where your performance will be assessed by senior cabin crew and airline trainers. After the initial new entrant training, cabin crew must undergo recurrent training every 12 months and will re-tested.
Many other cabin crew duties and responsibilities involve passenger safety as well. During the flight preparation, they are responsible for checking safety equipment – ensure that all the necessary equipment is stored on the airplane and is functional. After boarding the passengers, cabin crew is in charge of making sure that passengers are seated correctly according to the aircraft mass and balance, and safety regulations, and giving them safety demonstration, indicating emergency exits and safety procedures.
Regarding emergency situations, such as crash landings, ditching, aborted take-offs, decompressions, fire, and etc. cabin crew are there to reassure passengers so that they follow the correct emergency procedures. Ensuring passengers’ safety, and in case of emergencies, the safety of their lives is each of cabin crew members’ mission to which they are strongly dedicated. Of course, when dealing with passengers’ safety matter, the proper training is required.
The course provides fundamental knowledge of cabin crew responsibilities and duties through the aspects of safety. This course is also aimed to develop practical skills, necessary to perform safety procedures in standard and non-standard flight situations.
The course includes such subjects as Safety equipment and procedures, Dangerous goods, Aero medical aspects and first aid, Survival and Fire and smoke training, which are all related to passengers’ safety issue.
“It is very important that each candidate wishing to become a cabin crew would understand how big the responsibilities of this job are. Flight attendant is responsible for passengers’ and all the crew lives during the flight, so they have to be well trained to take the proper actions in emergency situations, and be self-confident while making the decisions. Sometimes, there are only 30 seconds to make such decisions, which could save or cost hundreds of people lives.
Yashashree Bhorkar (MBA)
Aviation HR Intern