Job Title: Cabin Crew Member at Air Arabia, UAE
Location: Air Arabia Job Type: Full-Time
Introduction: Join Air Arabia as a Cabin Crew Member and become the face of our airline, ensuring a stellar travel experience for our passengers. As a Cabin Crew Member, you’ll play a crucial role in delivering exceptional customer service while maintaining the highest safety standards throughout the flight.
Key Responsibilities:
1. Conduct and Professionalism:
Ensure timely attendance, impeccable grooming, and fitness for all assigned flights.
Participate in pre-flight briefings to review flight details, roles, targets, security checks, and boarding procedures.
2. Safety and Security:
Instruct passengers on safety procedures, ensuring their well-being throughout the flight.
Identify and address safety and security risks in collaboration with the Cabin Supervisor, adhering to Standard Operating Procedures (SOPs).
Administer first aid when necessary and promptly report any irregularities to the Cabin Supervisor, Flight Crew, and Captain.
3. Customer Service Excellence:
Welcome passengers, assist with boarding, and maintain accurate records in the aircraft logbook.
Provide exceptional service by addressing passengers' pre-booking requests and needs.
Assist passengers experiencing stress or difficulties, following policies and procedures outlined in the Operations Manual.
Promote on-board sales and charity services, contributing to individual and team revenue targets.
4. Cross-Checking and Reporting:
Conduct pre-flight checks to ensure all necessary supplies, emergency equipment, and catering items are onboard.
Report any deficiencies to the Cabin Supervisor or Captain and ensure the aircraft cabin is cleaned and re-catered efficiently.
Perform post-flight briefings and assessments, reporting any issues and closing duty-free containers.
5. Professional Development:
Maintain professional and safety knowledge through recurrent training, emergency procedures workshops, and by keeping your license current.
Contribute to team goals and achieve allocated sales targets.
Important Requirements:
Age: 20 to 33 years
Height: 160 cm (Female), 168 cm (Male)
Weight: Proportional to Age and Height
Appearance: Clear skin with no visible marks or tattoos
Health: Medically and physically fit for cabin crew duties, capable of swimming with a flotation device
Qualifications:
Education: Diploma or Higher Secondary Certificate; a diploma in Travel/Tourism is advantageous.
Training: First Aid, Safety, and Emergency Procedures training is a plus.
Skills: Proficient in Microsoft Office and fluent in Written and Spoken English.
Work Experience:
Fresh graduates are welcome to apply.
Previous experience in cabin crew roles or customer service in the aviation or hospitality industry is a plus.
Active cabin crew license is an advantage.
Additional Requirements:
Ability to work in shift patterns and extended hours.
Flexibility and adaptability to frequent changes and busy schedules.
Strong ability to meet policies, procedures, and Key Performance Indicators (KPIs).
Shrishty Sharma
Manager HR, Author
Asiatic International Corp
Shrishty@Flying-Crews.com
Shrishty@air-aviator.com
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