Job Title: Sales Specialist at Harrods in United Kingdom
Location: Harrods Store, Heathrow - T1, London
About The Role
Harrods is seeking a Sales Specialist for our Heathrow store to provide an exceptional shopping experience for visitors from around the globe. As a Sales Specialist, you will be a key representative of the Harrods brand, delivering world-class customer Service, demonstrating comprehensive product knowledge, and building lasting relationships with customers to help achieve business goals.
This is a unique opportunity to work at Harrods during our 175th anniversary year, where we are celebrating our legacy as a leader in luxury retail. Whether you are just starting your career or looking for an exciting new opportunity, Harrods is committed to offering dynamic career paths.
Key Responsibilities:
Deliver exceptional customer Service by engaging with visitors from diverse backgrounds.
Demonstrate expert product knowledge across a wide range of luxury goods.
Build strong customer relationships to support business goals and brand loyalty.
Act as a brand ambassador, reflecting Harrods' values and high standards.
Maintain an organized and visually appealing shop floor, ensuring smooth operations.
Work collaboratively with a team to meet Sales targets and enhance the overall customer experience.
Ensure compliance with airside pass requirements, including satisfactory references and a Criminal Record Check.
Requirements:
Retail or Customer Service Experience: Previous experience within a senior Sales or retail role is highly desirable.
Exceptional Communication Skills: Ability to make a quick and lasting impact with customers and team members.
Passion for Harrods: A genuine interest in luxury retail and the Harrods brand.
Motivation to Learn: A commitment to developing your product and industry knowledge.
Creative Thinking: Ability to surprise and delight customers with exceptional Service and innovative solutions.
Team Player: Strong ability to work collaboratively in a fast-paced environment.
Organizational Skills: Ability to manage the shop floor efficiently and support smooth daily operations.
Shift Flexibility: Willingness to work mornings, evenings, weekends, and public holidays as required.
Additional Information:
Successful applicants must provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. While holding an airside pass is an advantage, it is not mandatory.
Due to the demand on the Airport ID unit, new airside pass applications may take approximately 3 months to process. More information will be provided during the interview stage.
Why Join Us?
At Harrods, we believe that our people set us apart. As a Sales Specialist, you will have the opportunity to work with world-class luxury brands and be part of a team that sets industry standards. Harrods is committed to supporting your growth, offering a competitive package that includes:
22 days of holiday
Up to 33% discount at Harrods
Access to a competitive pension plan
The opportunity to build a long-lasting career in the luxury retail industry.
We celebrate diversity and invite applicants from all cultures, backgrounds, and experiences to apply. What makes you unique makes us exceptional.
How to Apply:
If you are passionate about luxury retail and want to be part of an iconic brand, we encourage you to apply. Join us in creating unforgettable customer experiences and celebrating Harrods' legacy of excellence.
Apply Now and be part of something extraordinary at Harrods, Heathrow!
Shrishty Sharma
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