Support Engineer IFS International Flight Support Denmark

company- IFS (International Flight Support)
Location- Denmark
Designation- Support Engineer

Company Description

International Flight Support is a modern Danish software company, building a scalable SaaS solution for the aviation industry. Our Paperless Flight Bag™ platform is used daily in the
cockpit by 30+ airlines and rapidly growing. We help our clients to reduce workload, digitizing paperwork and increasing efficiency.

Job Description

As a support engineer in IFS you will become a part of a highly skilled team. We constantly improve and love experimenting with new technologies that stand in line with our business needs. We strive to choose the best solution no matter who came up with it, our hierarchy is flat and we take technical decisions together. We're not afraid of making mistakes; we are afraid of team members who won't admit their mistakes.

Our goal is to bring our support to the next level - to be in charge of a variety of technical tasks and processes, as well as clients communication:
Write release notes
Make app releases
Edit XML reports
Configuration our highly customizable app through a SQL database
Write user guides
Troubleshoot and document issues
Communicate with clients and provide assistance on using our app
Assist setting up client demos
Qualifications

We expect you to be a team player who enjoys working together, helping others and learning from others, always striving to improve. We are looking for someone who can see the big picture and realizes that understanding the client's needs is the key to company's success. We believe in recruiting support engineers that take responsibility for their work.
It's the right mindset we are looking for. We don't mind formal education, but we will put your skills to a test as part of the recruitment process.
The right candidate most likely has:
Service minded mindset
> 2 years SQL experience
Understanding of XML structure
Open mind to learning new skills and technologies
Additional Information

We are looking for  motivated and gifted candidates willing to take part in our journey as a team member. 
selskab- IFS (International Flight Support)
Placering- Danmark
Betegnelse- Support Engineer
Virksomhedsbeskrivelse
International Flight Support er et moderne dansk softwarevirksomhed, der bygger en skalerbar SaaS-løsning til luftfartsindustrien. Vores Paperless Flight Bag ™ -platform bruges dagligt i cockpiten af ​​30+ flyselskaber og vokser hurtigt. Vi hjælper vores kunder med at reducere arbejdsbyrden, digitalisere papirarbejde og øge effektiviteten.
Job beskrivelse
Som supportingeniør i IFS bliver du en del af et meget dygtigt team. Vi forbedrer og elsker konstant at eksperimentere med nye teknologier, der svarer til vores forretningsbehov. Vi stræber efter at vælge den bedste løsning, uanset hvem der kom frem til det, vores hierarki er fladt og vi tager tekniske beslutninger sammen. Vi er ikke bange for at begå fejl; vi er bange for teammedlemmer, der ikke indrømmer deres fejl.
Vores mål er at bringe vores støtte til det næste niveau - at være ansvarlig for en række tekniske opgaver og processer såvel som klientkommunikation:
Skriv udgivelsesnotater
Lav appudgivelser
Rediger XML-rapporter
Konfiguration af vores meget tilpassede app gennem en SQL-database
Skriv brugervejledninger
Fejlfinding og dokumentation af problemer
Kommuniker med klienter og yde hjælp til at bruge vores app
Hjælp med at opsætte klientdemoer
kvalifikationer
Vi forventer, at du vil være en holdspiller, der nyder at arbejde sammen, hjælpe andre og lære af andre, og altid stræbe efter at blive bedre. Vi leder efter nogen, der kan se det store billede og indse, at det at forstå kundens behov er nøglen til virksomhedens succes. Vi tror på at rekruttere supportingeniører, der tager ansvar for deres arbejde.
Det er den rigtige tankegang, vi leder efter. Vi har ikke noget imod formel uddannelse, men vi vil sætte dine evner på prøve som en del af ansættelsesprocessen.
Den rigtige kandidat har sandsynligvis:
Service-minded tankegang
> 2 års SQL-erfaring
Forståelse af XML-struktur
Åben sind for at lære nye færdigheder og teknologier
Yderligere Information

Vi leder efter motiverede og begavede kandidater, der er villige til at deltage i vores rejse som teammedlem.


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Registration Link for Candidates

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HR Manager
Aircrews Aviation Pvt Ltd
Virtual Aviation Job Fest 2020
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