Job Opening For Cabin Crew-Qantas
Being one of our cabin crew team members is a truly rewarding experience. You'll meet new people every day, travel to incredible places, and be part of a passionate and welcoming team who take pride in wearing our uniform.
This isn't your usual nine-to-five job – you’ll need to go above and beyond - but that's why it's so unique. You’ll need to be flexible and committed as you face exciting and new challenges every day.
The Role
To join our team you'll need to:
understand our customers - whether they're regular flyers or have never flown before
build relationships easily, trust your team, and contribute positively to their performance
be prepared to adapt to any situation in a sensible, warm and safe way
appreciate cultural diversity and show sensitivity towards customers who may need extra help - like children travelling alone, nervous flyers or people who speak languages other than English
be genuine and caring when it comes to offering our customers food, beverages and anything else they may need to feel comfortable
understand the importance of inflight hygiene and make sure all areas of the cabin are clean, fresh and ready for our customers
be trained and confident in aircraft safety procedures and first aid.
Working Within An Aircraft Is Unique, So You'll Also Need To Meet The Following Criteria:
minimum 18 years of age
height between 163 - 183cm, or for QantasLink 158cm - 183cm
Australian or New Zealand permanent residency and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity
UK applicants must hold the legal right to live and work in the UK
an excellent level of health and fitness, such as being able to swim 50 metres fully clothed unassisted and tread water for 3 minutes
current Senior First Aid Certificate with a validity of 12 months at time of application
Responsible Service of Alcohol 'Statement of Attainment', which you would need to have by the end of the recruitment process
strong commitment to customer service with recent experience in a face-to-face role
demonstrated empathy in service with people from a variety of cultures and countries
a willingness to relocate, as required, to any location
experience in Food and Beverage service is an advantage
a demonstrated fluency in at least one of the following priority languages will offer a distinct advantage for our International cabin crew positions: French, German, Italian, Spanish, Thai, Mandarin or Cantonese. Your language skills would be utilised in assisting our customers with both service and safety information.
Training Program Requirements
Becoming a cabin crew member can be a challenging experience. There's so much new information to absorb and put to use in practical ways. It requires commitment, but that's what makes us strong, and you'll graduate with an invaluable set of new skills.
If you've been successful in the recruitment journey, you'll begin our full training program. You'll cover a range of topics - customer service, aviation first aid, aircraft and personal safety and emergency procedures. Training involves written and practical components you'll need to pass.
During training, you'll perform a number of safety procedures. For example, you'll be required to:
lift a 28kg aircraft window exit
deal with emergencies in a smoke-filled simulator
swim and assist people in the water
descend an escape slide, nine metres above the ground
fight fires while wearing a full face mask
control people in panic situations, and
move people with a disability in evacuations.
Who can I work for and where?
International from Australia
Qantas International Cabin Crew are proud to be the face of Qantas all over the world. With hundreds of flights operating each week on our long haul fleet, you'll be an essential part of the team, making sure every flight is as enjoyable, comfortable and safe as it can be.
Domestic within Australia
Being part of Qantas Domestic Cabin Crew means working across Australia and some of our neighbouring countries. You'll be operating on flights from our major domestic ports, delivering the type of genuine customer service we're known for.
Regional Australia
QantasLink Cabin Crew enjoys unique responsibilities, working solo or in a close-knit team and travelling to amazing regional destinations.
QantasLink connects business and leisure customers in regional centres with major cities around Australia and overseas. It's the country's largest regional airline and a key part of our Qantas Domestic network.
International from the UK
Qantas Cabin Crew UK Cabin Crew represent Qantas in the air and deliver best in class service and customer care ensuring the safety of Qantas customers whilst making them feel at home, even while they're thousands of feet in the air. Our Flight Attendants are the face of Qantas - taking what's best about Australia's lifestyle, attitude and people, and sharing it with the rest of the world. They're known for their absolute commitment to safety, genuine and engaging service, and confidence in dealing with a variety of situations.
Working as a Qantas UK Cabin Crew member presents some amazing lifestyle opportunities Our Cabin Crew operate ultra-long range flights on our A380-800 & B787-9 aircraft and whilst working on regular flights to Australia, you'll be based in London - perfect for exploring everything Europe has to offer, as well as carrying our Qantas spirit overseas.
Reshma Rajan
HR Manager
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Asiatic International Corp
AirCrews Aviation pvt ltd.
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