Job Opening For Inflight Manager Etihad Airways Airline - United Arab Emirates
Job Opening For Inflight Manager Etihad Airways Airline - United Arab Emirates
Etihad Airways is the national airline of the United Arab Emirates, known for its luxury services, commitment to excellence, and innovative approach to aviation. We strive to provide our passengers with a world-class travel experience while maintaining the highest standards of safety, operational efficiency, and customer satisfaction.
Job Summary:
The Inflight Manager will oversee all aspects of inflight operations to ensure the delivery of exceptional service and adherence to safety regulations. This pivotal role involves leading and supporting the cabin crew, implementing service enhancements, and ensuring a seamless travel experience for passengers.
Key Responsibilities:
Leadership & Supervision:
Lead, motivate, and support the inflight team to deliver outstanding service and operational excellence.
Safety & Compliance:
Ensure all inflight operations comply with aviation safety regulations, company policies, and international standards.
Operational Efficiency:
Optimize inflight processes to improve efficiency, resource management, and service delivery.
Customer Experience:
Enhance the passenger experience through continuous service improvements and effective resolution of customer issues.
Training & Development:
Oversee the training and development programs for cabin crew members, ensuring they are well-equipped to meet operational and service standards.
Performance Management:
Monitor and evaluate crew performance, providing feedback, coaching, and conducting performance reviews.
Crisis Management:
Manage and respond to inflight incidents and emergencies with professionalism and adherence to safety protocols.
Collaboration:
Work closely with other departments to ensure seamless coordination and integration of inflight services with overall airline operations.
Requirements:
Experience:
Minimum of 5 years of experience in inflight services or a related field, with at least 2 years in a leadership or managerial role.
Education:
Bachelor's degree in aviation management, hospitality, or a related discipline preferred.
Skills:
Strong leadership, communication, and interpersonal skills. Ability to lead teams effectively in a multicultural environment.
Certifications:
Current First Aid and CPR certification. Familiarity with aviation safety regulations (e.g., GCAA).
Other:
Willingness to work flexible hours, including weekends and holidays. Ability to travel as required.
Benefits:
Competitive salary and benefits package
Career development opportunities within a global airline network
Travel benefits for employees and their immediate family members
A dynamic and multicultural work environment
How to Apply:
If you are a highly motivated and experienced Captain who thrives in a dynamic environment and shares Etihad Airways commitment to safety and excellence, we encourage you to apply.
For more information and to submit your application, please visit the Etihad Airways Airline Careers website.
Etihad Airways Airline : Where the Journey Begins
Karishma Kumari [MBA HR]
Manager HR
Asiatic International Aviation Academy
Karishma@FlyingCrews.com
Karishma@air-aviator.com
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