Job Opening for Manager- Regulatory Compliance

 Job Opening for Manager- Regulatory Compliance


Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too: 

  • Flight benefits for you and your family to fly on Frontier Airlines.

  • Buddy passes for your friends so they can experience what makes us so great.

  • Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.

  • Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.

  • Enjoy a ‘Dress for your Day’ business casual environment.

  • Flexible work schedules that support work/life balance.

  • Total Rewards program for Puerto Rico-based employees include a competitive base salary, short term incentives, long-term incentives, paid holidays, holiday bonus, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.

  • We play our part to make a difference.  The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.  

What Will You Be Doing?

The Regulatory Compliance Manager is responsible for written communication between Frontier Airlines and the regulatory authorities_ Oversees and communicates documentation regarding FAA Requests for Information, Letters of Investigation, Compliance Action Letters, General Communication Letters and review of Self Disclosures- The oversight will include tracking responses assembling comp fixes and reporting to the Director of Safety with a dotted line to the Director of Operations all responses prior to committing a response to the regulating authority.

Essential Functions

The Regulatory Compliance Managers responsibilities include, but are not limited to:

  • Managing liaison and point of contact with regulatory agencies concerning Frontier Airlines

  • Track and monitor timely responses to the FAA for Compliance Actions and VDRPs

  • Hold Operational Departments accountable for accuracy, timeliness of deliverables associated with regulatory noncompliance.

  • Review regulatory procedures as applicable to Flight Operations, Inflight and Airport Customer Service policies and procedures implemented by Frontier Airlines

  • Interface internally with the SMS and IEP groups to ensure policies and procedures are adhered to as well as improving the effectiveness of safety oversight.

  • Represents Frontier Airlines at Federal meetings and seminars.

  • Manages the submission of forms and reports to the regulatory agencies.

  • Manages the Voluntary Disclosure Reporting in accordance with AC 00-58 (latest revision) 

  • Effective liaison and Point of Contact (POC) with regulatory agencies concerning the VDRP.

  • Managing the submission of correspondence and reports to regulatory agencies by Regulatory Compliance Employees in response to issues identified through VDRP.

  • Aid in implementing policy and procedure changes and to initiate changes in policies and procedures to improve the effectiveness of the VDRP.

  • Requesting project extension from the appropriate Regulatory Agency upon notification from the involved Director(s), of Safety or Operations.

  • Monitoring the effectiveness of the processes and procedures for effective response to Regulatory Agencies in the event of an LOI or other regulatory agency inquiry and for amending those processes and procedures where improvement is indicated.

  • Coordinate with operating divisions on regulatory responses and ensuring consistent processes as well as timelines are adhered to.

  • Provide regulatory guidance for Flight Operations, Inflight and Airport Customer Service related regulations such as 14 CFR Parts 21, 25, 43, 45,and 121 

  • Provide VDRP guidance in operational departments, ensure that personnel within the department including themselves, are properly trained, qualified, and that they are current to perform assigned tasks.

  • Engage with Operational Department training groups to ensure standards are maintained.

  • Other Duties As assigned by the Director of Safety or Operations

Authority

  • Monitor, and assist in modifying departmental procedures to effect positive change where deficiencies are identified through the VDRP.

  • Schedule and chair meetings with 119 personnel, Department Directors, Interdepartmental Sr. Managers and Managers for responses to compliance action letters or other correspondence with the regulating authorities for final resolution.

  • Delegate to departmental heads any required compliance responses needed to fully answer FAA correspondence.

  • Has authority for overall liaison actions with regulatory authorities, original equipment manufacturers (OEM), and other operationally relevant external entities after interdepartmental review.

Qualifications

  • Bachelor's Degree in database management, technical business solutions, statistics, airline management - preferred;  combination of relevant education and experience considered in lieu of degree.

  • 2 years of practical experience related to maintenance of large commercial or military aircraft - preferred

  • Minimum of 3 to 5 years of experience in airline maintenance, engineering and/or aircraft records - preferred

  • Minimum of 3 to 5 years of experience researching and interpreting CFRs and other FAA documentation (ACS, ADS, Orders, Notices, FAA Handbook) - preferred

  • Experience working with the FAA - preferred.

Knowledge, Skills and Abilities

  • Knowledge of Code of Federal Regulations and FAA documentation (Advisory Circulars, FAA Orders, Notices, TCDS)

  • Superior analytical, problem-solving and communications skills

  • FAA A&P License or ATP preferred.

  • Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value and Passion while communicating with personnel and acting on behalf of the company.

 Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer


Work Environment

Typical office environment, adequately heated and cooled

 Physical Effort

Generally, not required.

Supervision Received

General Supervision:  

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments. Positions Supervised

Range: $84,280 - $105,350

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.*

The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.





Reshma Rajan 

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