American Airlines HR Senior Manager


American Airlines HR Senior Manager

        Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of yourself. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work lives and hop on board!


Why you'll love this job:

  • This job involves being a member of the People Business Partner Team within the People Division.

  • Responsible for contributing to American Airlines’ success through consulting, identifying, and delivering people (human resource) services and solutions that will result in enhanced business capability and performance/people engagement.


What you'll do


  • This role could be required to supervise and lead the work of HR Business Partners while motivating and evaluating the team’s performance.

  • Builds and leverages relationships at all levels in the organization, informing and assisting others while being viewed as a valued, trusted, and credible business partner.

  • Acts as a trusted advisor to client leaders, assisting them to carry out their business and functional plans.

  • Works with business leaders to effectively lead and execute all annual people initiatives for the organization.

  • Provides strategic guidance to clients to implement solutions for employee relations issues, trends, and patterns.

  • Consults with business and the team member experience group surrounding disciplinary and termination employment processes

  • Implements success measures to coach leaders to be proactive in employee relations and avoid reactionary situations.

  • Identifies and capitalizes on opportunities to drive and/or lead change

  • Fosters a culture that is diverse and inclusive, in line with the strategic goals of the organization, team building, organizational development, engagement, and accountability.

  • Facilitates effective change management initiatives

  • Develops and conducts team development and team-building strategies both proactively and, when necessary, to improve team performance.

  • actively works to support our leaders with talent initiatives, leadership development programs, and improving team member performance engagement (succession planning, 9 boxes, targeted development plans, etc.).


What you'll do (continued)


  • Effectively uses data to gather insight and identify trends to ultimately influence key business decisions and positively impact business results.

  • Translate business objectives into projects with clearly defined scope, timing, deliverables, resources, and key measures of success.

  • Effectively set and communicate project expectations to team members and stakeholders.

  • Manage ongoing project plans, budgets, resources, and support functions.

  • Facilitate meetings and drive project issues through to resolution.

  • Coach, mentor, motivate, and lead project team members. Influence the project team to take positive action and take accountability for their assigned work.

  • Presents options to leaders on organizational structure, roles and responsibilities, employee development, etc.

  • Identifies and delivers training, both compliance and leadership, to the client work group(s) (e.g., diversity, harassment, and discrimination).

  • Collaborate across centres of excellence and team-member experience teams to develop sustainable solutions to business challenges.


All you'll need for success


Minimum Qualifications: Education and Prior Job Experience

  • Bachelor's Degree in Human Resources, Business Management, or a related field or equivalent experience or training

  • 7 years of human resources experience

  • 5 years of handling employee relations

  • 3+ years of staff supervisory/management experience or equivalent

Preferred Qualifications: Education and Prior Job Experience

  • Familiarize yourself with state and federal employment laws, including but not limited to FMLA, ADA, FLSA, NLRB, Title VII, etc.

  • Experienced in providing guidance and counsel to executive leaders

Skills, licenses, and certifications

  • PHR/SPHR certification

  • Knowledge of Microsoft Office, including Word, Excel, PowerPoint, Outlook, etc.

  • Excellent negotiation, interpersonal skills, organizational, and analytical capabilities

  • Strong initiative and solid judgment abilities and skills

  • Skills in problem-solving and decision-making

  • Ability to manage sensitive and confidential situations in a professional and dignified manner

  • Ability to work independently and to be highly self-motivated

  • Ability to handle multiple priorities and produce results

What you'll get:

  • Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

  • Health Benefits: On day one, you’ll have access to your health, dental, prescription, and vision benefits to help you stay well. And that’s just the start; we also offer virtual doctor visits, flexible spending accounts, and more. 

  • Wellness Programs: We want you to be the best version of yourself; that’s why our wellness programs provide you with all the right tools, resources, and support you need.

  • 401(k) Program: Available upon hire, and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.


Feel free to be yourself in America.

      From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ employee business resource groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential, and creating an inclusive work environment to meet and exceed the needs of our diverse world.

 Location: DFW Headquarters Building 8 (DFW-SV08).
Additional Locations: None
Requisition ID: 71911 


 Mili Agrawal

HR Manager






MiLi Agrawal (@miliagrawal41) • Instagram photos and videos




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