Safety Officer Investigation Qatar Airways
A multiple award-winning airline, Qatar Airways won ‘World’s Best Business Class’ for the tenth time at the 2023 World Airline Awards, managed by the international air transport rating organization, Skytrax. The airline continues to be synonymous with excellence, also taking home Best Airline in the Middle East, World's Best Business Class Lounge, and World's Best Business Class Lounge Dining at the prestigious awards held during the 2023 Paris Air Show. Qatar Airways is an unprecedented seven-time winner of the “World’s Best Airline” voted by Skytrax (2011, 2012, 2015, 2017, 2019, 2021, and 2022). As leaders in industry innovation and digital adoption, Qatar Airways was recently voted the world’s best airline website by the World Travel Tech Awards.
Qatar Airways was the first airline in the Middle East to be certified to the highest level of IATA’s Environmental Assessment (IEnvA) program, based on recognized environmental management system principles (such as ISO 14001). As an inaugural signatory to the Buckingham Palace Declaration in March 2016, Qatar Airways became the first airline globally to be certified to the industry standard for the prevention of illegal wildlife trafficking in aviation.
Qatar Airways currently flies to more than 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, voted by Skytrax as the ‘World’s Best Airport’ in 2021 and 2022 consecutively. In 2023, Hamad International Airport was ranked by Skytrax as the second-best airport in the world and received the ‘Best Airport in the Middle East’ accolade for the ninth time in a row, as well as ‘World’s Best Airport Shopping’.
About the role:
As Safety Officer Investigation:
Respond to reported airside incidents, accidents, near misses, and hazards at Hamad and Doha International Airports to ascertain that the airfield safety operations are appropriately carried out in conformance with MATAR SMS provisions and relevant standard procedures. In the interest of accident prevention, participate in the full investigation process and the preparation and release of final investigation reports as soon as possible, and disseminate them to the concerned parties.
Collate, review, and safely keep daily activity reports, accident/incident/near-miss reports, and fault/deficiency reports. On a daily basis, brief the line manager on the previous day’s incidents or other safety deficiencies.
Collect evidence and review relevant procedures in order to determine the appropriate conclusions based on the facts. Determine the root causes and contributory factors, and formulate safety recommendations to prevent future occurrences.
Consult and liaise with stakeholders’ representatives to clarify any ambiguity during an investigation.
Maintain the airport occurrences’ database up to date and assist in the preparation of periodic and annual statistical and performance reports.
Monitor and record the initial response to airport emergencies involving aircraft or vehicular accidents and other safety issues at the airport.
Prepare initial investigation reports by collecting relevant, accurate, and timely information through interviewing the involved personnel and witnesses, taking pictures, and evaluating the incident site in order to clarify the context for the unsafe acts, events, and conditions. Communicate the initial incidents’ report to the concerned parties for further investigation and feedback.
Qualifications
About You:
Bachelor’s Degree or equivalent with a minimum of 3 years of job-related experience.
I attended Safety Management System courses from ICAO, ACI, and IATA and/or other safety training courses.
Experience in incident/accident investigation
Previous experience in airside operations and safety regulations and procedures
Knowledge of International Civil Aviation Regulations.
Previous hands-on experience in the Aerodrome Safety Management System.
Professional experience in technical report writing.
Mili Agrawal
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