JetStar Duty Technical Manager


JetStar Duty Technical Manager          

         Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low-fare travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong, and our teams are excited to welcome our new A321LR Neo’s as we continue on our mission to offer all day, every day, low fares so more people can fly to more places, more often. 

About our Engineering Team 

The Jetstar Engineering Team is at the forefront of delivering operational excellence. They are responsible for ensuring the airworthiness and reliability of our fleet. 

            As part of the investment in our future, we have a fleet of new A320NEO’s arriving in mid-2022, and we recently launched the Melbourne Engineering Precinct, which is the primary maintenance hub of our network. Our team has the opportunity to work not only on Jetstar aircraft but also to support Qantas Group A320/1, B717, and A321 freighter aircraft and Jetstar Branded Airlines (JBA’s) in Singapore and Japan. The Melbourne Precinct has also become the proud new home for our Apprentice Program. 

The Opportunity

         We now have an opportunity available for a Duty Technical Manager (DTM) to join the Maintenance Watch team. The Maintenance Watch team plays a critical role in the success of the Jetstar Engineering business and seeks an energetic person who is self-motivated and enjoys working in a dynamic environment.

       Your primary focus will be the management of the technical and engineering aspects of daily operations. This includes disruption recovery, technical, MRO, and flight crew support, defect monitoring, and compliance control.

We are looking for an experienced engineer with strong, proven leadership experience.

           You will have broad, technical knowledge in all facets of aircraft maintenance, coupled with the experience to support the requirements of the role. As a great communicator, you will be highly influential with the ability to build and maintain strong relationships, frequently in high-pressure situations.

Reporting to the Manager, Maintenance Watch, key responsibilities of this role include:

  • Provide leadership and guidance to all MOC staff.

  • Manage the day-to-day support roles within the MOC to align with daily operational priorities.

  • Provide daily compliance control for both scheduled and unscheduled maintenance activities.

  • Provide management and support for the Jetstar narrow body and wide body fleet with regards to daily technical aspects.

  • Engage and educate non-technical stakeholders throughout the business.

  • Fleet technical support

To be considered for this role, you will bring:

  • An Australian Aircraft Maintenance Engineers License in the Mechanical or Avionics category 

  • Hold a B1 and/or B2 A320/321 type rating on your CASA license (essential). 

  • Hold a B1 and/or B2 B787 type rating on your CASA license (desirable).

  • Previous experience in a maintenance watch, heavy maintenance, or line maintenance environment as a DTM or LAME

  • The ability to communicate effectively across all levels of airline operations

  • Demonstrate knowledge of Part 42 and 145 of the of the regulatory framework.

  • Solid capabilities in the use of the Microsoft suite of products

  • An understanding of TRAX, Skywise, SHM, ROCADE, AHM, and MyBoeingFleet would be beneficial.

  • Unrestricted working rights in Australia

What’s in it for you?

  • Our team members enjoy access to unlimited, heavily discounted fares to destinations all over the world—not only for team members but for their favorite travel companions too. Our staff travel benefit includes discounts on airfare, accommodation, car hire, and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas, and other partner airlines.

  • Access to a range of salary packages and leave benefits.

  • As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations, and airlines.

  • Structured programs and resources to support your health, wellbeing, and development.

  • Talk to us about how we can make this role work flexibly for you so that you can achieve your potential.

About Jetstar 

         The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively, the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia-Pacific region. The group operates a fleet of more than 90 aircraft, including the Airbus A320, Airbus A321 and Boeing 787-8.
Jetstar's mission is to offer low fares all day, every day, to enable more people to fly to more places, more often.

Inclusion and Diversity

        Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organization that encourages diversity, supports charities, and supports environmental initiatives. We encourage Aboriginal and Torres Strait Islander people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Location: Northern Suburbs, Melbourne VIC

Work Type: Permanent or Full-Time



Mili Agrawal

HR Manager






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