Qantas Airways Cabin Crew Openings
Being one of our cabin crew members is a truly rewarding experience. You'll meet new people every day, travel to incredible places, and be part of a passionate and welcoming team that takes pride in wearing our uniform.
This isn't your usual nine-to-five job—you'll need to go above and beyond—but that's why it's so unique. You’ll need to be flexible and committed as you face exciting and new challenges every day.
The role
To join our team, you'll need to:
understand our customers, whether they're regular flyers or have never flown before.
Build relationships easily, trust your team, and contribute positively to their performance.
Be prepared to adapt to any situation in a sensible, warm, and safe way.
appreciate cultural diversity and show sensitivity towards customers who may need extra help, like children traveling alone, nervous flyers, or people who speak languages other than English.
be genuine and caring when it comes to offering our customers food, beverages, and anything else they may need to feel comfortable.
understand the importance of inflight hygiene and make sure all areas of the cabin are clean, fresh, and ready for our customers.
be trained and confident in aircraft safety procedures and first aid.
Working within an aircraft is unique, so you'll also need to meet the following criteria:
minimum of 18 years of age
height between 163 and 183cm, or for QantasLink, 158cm and 183cm
Australian or New Zealand permanent residency and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity
UK applicants must hold the legal right to live and work in the UK.
an excellent level of health and fitness, such as being able to swim 50 meters fully clothed unassisted and tread water for 3 minutes.
current Senior First Aid Certificate with a validity of 12 months at the time of application
Responsible Service of Alcohol 'Statement of Attainment', which you would need to have by the end of the recruitment process
strong commitment to customer service with recent experience in a face-to-face role
demonstrated empathy in service with people from a variety of cultures and countries
a willingness to relocate, as required, to any location.
Experience in food and beverage service is an advantage.
A demonstrated fluency in at least one of the following priority languages will offer a distinct advantage for our international cabin crew positions: French, German, Italian, Spanish, Thai, Mandarin, or Cantonese. Your language skills would be utilized in assisting our customers with both service and safety information.
Training program requirements
Becoming a cabin crew member can be a challenging experience. There's so much new information to absorb and put to use in practical ways. It requires commitment, but that's what makes us strong, and you'll graduate with an invaluable set of new skills.
If you've been successful in the recruitment journey, you'll begin our full training program. You'll cover a range of topics, including customer service, aviation first aid, aircraft and personal safety, and emergency procedures. Training involves written and practical components you'll need to pass.
During training, you'll perform a number of safety procedures. For example, you'll be required to:
lift a 28-kg aircraft window exit
deal with emergencies in a smoke-filled simulator
swim and assist people in the water.
descend an escape slide, nine meters above the ground.
fight fires while wearing a full face mask.
control people in panic situations, and
move people with disabilities in evacuations.
Who can I work for and where?
International from Australia
Qantas International Cabin Crew is proud to be the face of Qantas all over the world. With hundreds of flights operating each week on our long-haul fleet, you'll be an essential part of the team, making sure every flight is as enjoyable, comfortable, and safe as it can be.
Domestic within Australia
Being part of the Qantas Domestic Cabin Crew means working across Australia and some of our neighboring countries. You'll be operating on flights from our major domestic ports, delivering the type of genuine customer service we're known for.
Regional Australia
QantasLink Cabin Crew enjoys unique responsibilities, working solo or in a close-knit team and traveling to amazing regional destinations.
QantasLink connects business and leisure customers in regional centers with major cities around Australia and overseas. It's the country's largest regional airline and a key part of our Qantas domestic network.
International from the UK
Qantas Cabin Crew The UK Cabin Crew represent Qantas in the air and deliver best-in-class service and customer care, ensuring the safety of Qantas customers while making them feel at home, even while they're thousands of feet in the air. Our flight attendants are the face of Qantas, taking what's best about Australia's lifestyle, attitude, and people and sharing it with the rest of the world. They're known for their absolute commitment to safety, genuine and engaging service, and confidence in dealing with a variety of situations.
Working as a Qantas UK cabin crew member presents some amazing lifestyle opportunities. Our cabin crew operates ultra-long-range flights on our A380-800 and B787-9 aircraft, and while working on regular flights to Australia, you'll be based in London, which is perfect for exploring everything Europe has to offer as well as carrying our Qantas spirit overseas.
Short-haul and international long-haul from New Zealand
Our Jetconnect short-haul cabin crew members take pride in being the face of Qantas on trans-Tasman routes, servicing more than 150 flights a week from Auckland and Wellington on B737 aircraft.
Our long-haul cabin crew flies across the Qantas network in Australia and internationally to places like Los Angeles, Singapore, Hong Kong, and Johannesburg. Based in Auckland, you'll be part of a crew that prides itself on representing the best of Qantas across the world.
Cabin crew recruitment journey
When positions are available, we advertise them on our Qantas Careers and LinkedIn pages. If you’re interested in a rewarding and challenging career as a cabin crew member, we encourage you to submit an application when positions become available at your preferred base.
You’ll be asked to submit an up-to-date resume and answer a short questionnaire around the requirements of the role, so please ensure you review the required skills, experience, and requirements before submitting an application. From here, your resume and answers will be reviewed. If you’re successful, we’ll be in touch to advise you on your next steps. In most instances, successful applicants will be required to attend one of our assessment days, and we’ll provide you with more information about what to expect and what to bring with you on the day.
For those candidates who are successful following our assessment day, we’ll then require satisfactory references, background checks, a medical assessment, and clearance.
Mili Agrawal
HR Manager
flying-cerws.com
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