Job Opening For Cabin Crew at Alliance Airlines (2024)
Position Title:
Cabin Crew Member
Company:
Alliance Airlines
Location:
Various locations as per company operations
As a Cabin Crew Member at Alliance Airlines, you will play a vital role in ensuring the safety, comfort, and well-being of our passengers throughout their journey. You will deliver exceptional customer service, uphold the highest standards of safety and security, and contribute to creating a positive and memorable travel experience for our passengers.
Key Responsibilities:
Safety and Security:
- Conduct pre-flight safety checks and ensure all safety equipment is in working order.
- Demonstrate and explain safety procedures to passengers, including the use of safety equipment and emergency exits.
- Monitor and enforce compliance with safety regulations and procedures throughout the flight.
- Respond promptly to emergencies, including medical emergencies, and follow established procedures for managing crisis situations.
- Ensure the security of the cabin and passengers by maintaining vigilance and adhering to security protocols.
Customer Service:
- Greet passengers with a warm and welcoming demeanor, and assist them with boarding and seating arrangements.
- Provide attentive and personalized service to passengers throughout the flight, addressing their needs and requests in a professional and courteous manner.
- Serve meals, beverages, and snacks according to established procedures and dietary requirements.
- Handle passenger inquiries, complaints, and requests effectively and resolve issues to the satisfaction of the passengers and company standards.
- Anticipate and proactively address passenger needs to enhance their overall travel experience.
Cabin Operations:
- Ensure the cleanliness and tidiness of the cabin, galley, and lavatories throughout the flight.
- Monitor and manage cabin inventory, including food and beverage supplies, amenities, and safety equipment.
- Assist with the stowing of carry-on baggage and ensure compliance with cabin baggage policies.
- Collaborate with fellow crew members and flight deck personnel to ensure smooth and efficient flight operations.
- Communicate effectively with the flight deck crew and fellow cabin crew members using standardized aviation terminology and procedures.
Compliance and Training:
- Adhere to all company policies, procedures, and regulatory requirements, including those related to safety, security, and customer service.
- Participate in recurrent training programs and proficiency checks to maintain and enhance job knowledge, skills, and competencies.
- Stay updated on industry developments, best practices, and regulatory changes relevant to cabin crew operations.
Qualifications and Requirements:
- Minimum high school diploma or equivalent qualification.
- Previous experience in customer service, hospitality, or a related field is preferred.
- Excellent communication and interpersonal skills, with the ability to interact effectively with passengers and colleagues from diverse backgrounds.
- Strong problem-solving skills and the ability to remain calm and composed under pressure.
- Demonstrated commitment to safety, professionalism, and customer satisfaction.
- Willingness to work irregular hours, including weekends, holidays, and overnight shifts.
- Physical fitness and the ability to meet the physical requirements of the role, including standing for extended periods, lifting and carrying objects, and maneuvering in confined spaces.
- Valid passport and the ability to travel internationally as required.
- Fluent proficiency in English; additional language skills are an advantage.
This job description is intended to outline the general nature and level of work performed by cabin crew members at Alliance Airlines. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required for the role, and duties may be subject to change based on operational requirements and company policies.
Reshma Rajan
HR Manager
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Asiatic International Corp
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