Job Opening For Ground Operations Supervisor Air Transat Airline - Canada
Job Opening For Ground Operations Supervisor Air Transat Airline - Canada
Job Summary:
Air Transat is seeking a motivated and experienced Ground Operations Supervisor to oversee and manage daily ground operations activities. The ideal candidate will ensure efficient, safe, and effective ground handling services while maintaining exceptional customer service and operational support.
Key Responsibilities:
Supervision and Leadership:
Lead and supervise ground operations staff, including ramp agents, baggage handlers, and other ground crew.
Conduct regular team meetings and briefings to ensure effective communication and coordination.
Provide training, coaching, and performance feedback to staff.
Operational Management:
Oversee and coordinate all aspects of ground handling operations, including aircraft loading/unloading, baggage handling, and aircraft towing.
Ensure compliance with safety regulations, operational procedures, and company standards.
Monitor and manage ground service equipment (GSE) to ensure proper maintenance and availability.
Customer Service:
Ensure exceptional customer service is provided to passengers during ground operations.
Handle customer inquiries, complaints, and special requests in a professional and timely manner.
Coordinate with other departments to ensure smooth passenger flow and minimize delays.
Safety and Compliance:
Enforce safety policies and procedures to ensure a safe working environment for all ground operations staff.
Conduct regular safety audits and inspections to identify and mitigate potential hazards.
Ensure compliance with all regulatory requirements, including those set by aviation authorities.
Coordination and Communication:
Liaise with flight crew, airport authorities, and other stakeholders to ensure efficient operations.
Coordinate with the operations control center to manage flight schedules, delays, and disruptions.
Maintain accurate records and reports related to ground operations activities.
Qualifications:
Education:
High school diploma or equivalent required.
Bachelor’s degree in aviation management, business administration, or related field preferred.
Experience:
Minimum of 3-5 years of experience in ground operations or a related field within the airline industry.
Previous supervisory or leadership experience required.
Skills and Abilities:
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced and dynamic environment.
Strong problem-solving and decision-making abilities.
Proficiency in using ground operations software and equipment.
Other Requirements:
Ability to work flexible hours, including nights, weekends, and holidays.
Valid driver’s license and ability to obtain necessary airport security clearance.
Benefits:
Competitive salary and benefits package.
Opportunities for career advancement and professional development.
Dynamic and supportive work environment.
How to Apply:
If you are a highly motivated and experienced Captain who thrives in a dynamic environment and shares Air Transat Airline commitment to safety and excellence, we encourage you to apply.
For more information and to submit your application, please visit the Air Transat Airline Careers website.
Air Transat Airline : Where the Journey Begins
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