Job Opening For Reservation Agent Air Transat - Canada
Job Opening For Reservation Agent Air Transat - Canada
About Air Transat:
Air Transat is a leading Canadian leisure airline that operates flights to various destinations around the world. Known for its commitment to customer service and quality, Air Transat offers a dynamic work environment with opportunities for growth and development.
Job Description:
As a Reservation Agent at Air Transat, you will be responsible for assisting customers with their travel reservations, ensuring a smooth and pleasant booking experience. Your role will involve handling customer inquiries, processing bookings, and providing information about flights, fares, and travel policies.
Key Responsibilities:
Customer Service:
Provide exceptional customer service by answering phone calls and emails, addressing customer inquiries, and resolving any issues related to reservations.
Booking Management:
Process flight reservations, modifications, and cancellations accurately and efficiently using the airline’s reservation system.
Information Provision:
Offer detailed information about flight schedules, fare options, travel policies, and promotional offers to assist customers in making informed decisions.
Problem Solving:
Address and resolve customer concerns and complaints in a professional and timely manner, ensuring customer satisfaction.
Team Collaboration:
Work closely with other departments, such as Sales and Customer Service, to ensure seamless operations and exceptional service delivery.
Compliance:
Adhere to all company policies, procedures, and regulations, including data protection and confidentiality standards.
Qualifications:
Education:
High school diploma or equivalent. Post-secondary education in tourism, hospitality, or a related field is an asset.
Experience:
Previous experience in a customer service or call center environment, preferably in the travel or airline industry.
Skills:
Excellent communication and interpersonal skills.
Proficiency in using computer reservation systems (CRS) and customer service software.
Strong organizational and multitasking abilities.
Ability to work in a fast-paced environment and handle stressful situations calmly.
Language:
Bilingualism (English and French) is strongly preferred due to the nature of the clientele.
Work Environment:
Schedule: Flexible availability to work various shifts, including evenings, weekends, and holidays, as the operation runs 24/7.
Location:
Based in Canada with the possibility of remote work, depending on the company’s policies and operational requirements.
Benefits:
Competitive salary and benefits package.
Travel perks and discounts on Air Transat flights.
Opportunities for professional development and career advancement.
A supportive and inclusive work environment.
How to Apply:
To apply for the Reservation Agent position at Air Transat, please complete your application online via the Air Transat Careers Portal.
Join Air Transat and take the next step in your career. As a Reservation Agent, you will play a critical role in delivering exceptional customer service, ensuring seamless travel experiences, and supporting our commitment to excellence.
Air Transat is dedicated to fostering a diverse and inclusive workplace, offering equal opportunities to all candidates.
Air Transat : Your Path to Excellence in Customer Service Starts Here.
Karishma Kumari [MBA HR]
Manager HR
Asiatic International Aviation Academy
Karishma@FlyingCrews.com
Karishma@air-aviator.com
LinkedIn :
https://www.linkedin.com/in/karishmakumarihrmflying-crews
Link tree:
https://linktr.ee/HrmFlyingCrews
Vcard:
https://karishma.vcardinfo.com
Instagram :
www.instagram.com/flyingcrewhrm
YouTube :
www.youtube.com/playlist?list=PLqXCZoA9MsdWodpdrvzAJG0qVL1Kej3Jf
Facebook:
www.facebook.com/profile.php?id=61559694854869
Books by AlfaBooks
Flying High: A Guide to a Career in Aviation Industry
Books
"Flying High: A Guide to a Career in the Aviation Industry"
Pilot's Career Guide
Books
Order here
"Pilot's Career Guide" is a book written by Captain Shekhar
Books
Most Successful Female Entrepreneurs of India
Books by Grishma Vijay , Capt. Shekhar Gupta
The Most Successful Female Entrepreneurs in India is a collection of life lessons from successful women from all areas of life in India.
All Best Career Guide
Books by Capt Shekhar Gupta
A resource for students, parents, and schools.
Buy On Amazon :
Buy On Amazon Kindle:
https://www.amazon.com/dp/B07PVK3DTN
Buy On Kobo:
https://www.kobo.com/in/en/ebook/pilot-s-career-guide
Buy On Google Play:
Buy On Apple Books:
https://books.apple.com/us/book/pilots-career-guide/id1457304196
ORDER NOW!!!
No comments:
Post a Comment